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> Support

Support

sQuid continue to work with you, all year round
In order to help your school communicate effectively with staff, parents and children, we can support you with marketing. For example:-
- Tell parents what you intend to do as well as providing them with information on sQuid and some FAQs - “sQuid is coming soon” letter
- News inserts, a paragraph for your school newsletter or website, with the sQuid logo
- PowerPoint presentation to use at parents evenings to show them how to pay online
- Web site logo and link to sQuidcard from your school website set-up prior to launch
- “Registration” letter to go out with cards to get parents started with online registration
- sQuid Quick Guide to go out with cards, helps parents understand how to get started
- sQuid poster to put up around school to remind children and parents how to pay

On-site training, dedicated contact points and more...
sQuid provides in-house support for the schools programme with direct telephone numbers to real people in our office, not an off shore call centre. sQuid is here to help…
- dedicated telephone support number, 9am to 5:30pm
- dedicated email address such as schoolname@squidcard.com
- on-site training
- online card ordering process
- technical support

“through significantly reduced cash management and handling issues… sQuid saves me about 3 hours a day”
Sodexo School Catering Manager,Sheldon School